Shop, preorder, and pickup basics

We offer Mahjong tiles, mats, accessories, and related retail products for purchase during classes, events, open studio sessions, and preorder availability.

Some items are stocked at the studio and you can pick them up the next time you are in. Others are preorders — we order them for you and let you know when they are ready.

Payment is collected at the time of booking, membership signup, preorder, product purchase, or in-person checkout.

When you preorder, the page tells you when to pick it up. Cutoff times exist because we are placing the order with our supplier; if a window is closed, that one has shipped already and the next one will open soon.

When you come in to pick up, your name or the confirmation email is enough — please do not give your card details to staff. If the item is part of a class or event order, just mention which one when you arrive.

Order not showing up, picked the wrong item, or missed a pickup window? Ask the studio →. We can sort out a swap, credit, or new pickup time.